Introduction
GOAKAM ("we," "us," or "our") operates the website goakam.com and provides business automation services using GoHighLevel (GHL). This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, use our services, or communicate with us.
By using our website or services, you agree to the collection and use of information as described in this policy.
Information We Collect
Information you provide directly:
- Name, email address, and phone number when you fill out our contact form
- Business name and industry information
- Any additional information you share when communicating with us via email, SMS, or phone
Information collected automatically:
- IP address, browser type, and device information
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Cookies section below)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you information about our services, including follow-up communications via email and SMS
- Deliver the automation and consulting services you request
- Improve our website and services
- Comply with legal obligations
SMS and Text Messaging
By providing your phone number and submitting our contact form, you consent to receive text messages from GOAKAM related to our services.
- Message frequency varies. Typically 1-5 messages related to your inquiry.
- Message and data rates may apply.
- You can opt out at any time by replying STOP to any message.
- For help, reply HELP or contact us at max@goakam.com.
- We do not sell, rent, or share your phone number with third parties for marketing purposes.
- Carriers are not liable for delayed or undelivered messages.
Consent to receive SMS messages is not a condition of purchasing any goods or services. You may opt out at any time without affecting your ability to use our services.
Email Communications
When you provide your email address, you may receive:
- Service-related communications and follow-ups
- Educational content about business automation
- Promotional information about our services
Every email includes an unsubscribe link. You can opt out at any time by clicking the unsubscribe link or contacting us directly.
Data Storage and Security
Your personal information is stored securely using industry-standard measures. We use GoHighLevel (GHL) as our CRM platform to manage contacts and communications. Your data is protected by:
- SSL/TLS encryption for all data in transit
- Secure, access-controlled servers
- Regular security updates and monitoring
While we take reasonable steps to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Third-Party Services
We use the following third-party services that may collect or process your data:
- GoHighLevel (GHL) - CRM, email, and SMS communications
- Google Analytics - Website usage analytics
- Let's Encrypt - SSL certificate provider
Each third-party service has its own privacy policy governing the use of your information.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of our website.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw consent for SMS messages by replying STOP
To exercise any of these rights, contact us at max@goakam.com.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. If you request deletion of your data, we will remove it within 30 days, except where we are legally required to retain it.
Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, contact us at:
GOAKAM
Email: max@goakam.com
Website: goakam.com